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Welcome to the Answer Centre PayPal Board

This forum is for eBay members to learn more about PayPal.

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Close paypal account (1 replies) Report )
25-11-09
Does anyone know how you close your paypal account when it has been frozen by paypal. Does anyone know an address I can write to because phoning and emailing isn't working.
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refund from business seller (5 replies) Report )
25-11-09
i returned an item that was faulty, bought from a business seller on a BIN, struggled to get a refund so had to open a case in resolution, i returned the item by recorded delivery, finally got a refund today, but they havent refunded my postage costs, how do i go about reclaiming these please, or now they have closed the case is it not possible to claim back,
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Pay-pal fees (1 replies) Report )
25-11-09
I sold a
denon cd player 220509073931 21st nov 2009
Bernina 807 sewing machine 220507202063 17 nov 2009

Have received one cheque for the denon am awaiting a cheque for the bernina but you have charged me fees on pay-pal £12.19 on the Denon and £20.59 on the bernina
I havent used pay-pal system on these two articles could you please explain what has happened?..

Yours faithfully ..James Devine
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PayPal Dispute (1 replies) Report )
25-11-09
Hi
Further to my question about attaching an email to send to PayPal as evidence in a dispute.
This is what the screen says (I have no idea how to convert an email into what PayPal seem to require)


Attach a File
Fileonly files with the extensions .gif, .jpg and .png are allowed

File Titlee.g. 'top view' or 'first page of refund notice'


Type of Evidence< Select > Additional Evidence Proof Of Refund Proof Of Posting Affidavit Police Report Other
File Description
(optional)
characters left

Hope someone can help
Thank you
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Linking Paypal to Ebay (1 replies) Report )
25-11-09
Hi I have been using Ebay and Paypal for about 10 years and all of a sudden tonight when I bid on something I got a message to say that my bid could not be accepted cos I had no PP account or I needed to link the PP account to my e bay account. Is this normal or was someone trying to fraudulently get my password?
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PayPal Claim (1 replies) Report )
25-11-09
Hi Guys
I would like to send an email I received from a buyer to PayPal as evidence in a not as described claim raised against me.
PayPal are asking for it in pdf format - could someone explain how to do this please? The email came through my messages,
Many Thanks
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PAYPAL! (2 replies) Report )
25-11-09
Would some1 plz help me! i have rang paypal and they are rubbish they put the phone down on me and i am gettin annoyed.. every time i log onto paypal this comes up..
Sorry — your last action could not be completed
If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.

If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again.

i have tried logging into my partners paypal on the same computer and his logs in, i also tried logging in on some1 else computer and it says the same. PLZ SOME1 HELP!!
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Payment sent (4 replies) Report )
25-11-09
I paid for two items (via paypal) from the same seller on Monday 16 Nov. I received a message in 'my ebay' saying

'Sorry, your recent PayPal payment did not go through. As a result, the item(s) below have not received payment.


Please return to eBay to resubmit your payment again.'

However, when I checked my email, I had received confirmation of my payment from paypal and the money has been taken out of my bank account.

I tried 'ask seller a question' and got the message that 'payment is pending'?

I haven't received my items and seller is not answering my emails.

Can anyone explain what may be going on?

Thank you.
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paypal (1 replies) Report )
25-11-09
hi can anyone advise me what i can do, i am having trouble paying for an item using paypal, both paypal and ebay accounts are linked, paypal say i have no probs with my pay pal account, and ebay keep telling me to clear cookies and cache, i am not getting any joy
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Validate bank account ?? (1 replies) Report )
25-11-09
Firstly thankyou topcat you were very helpful......

To transfer money to my bank from paypal i have to validate my account .....its asking for direct debit details why?? whats the difference ?
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paypal.... (1 replies) Report )
25-11-09
Hi everyone....please help me..... I've just had my first auction, if i buy something on ebay now does it automatically use my paypal available funds or still take funds from bank account ????
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Changing Paypal account. (2 replies) Report )
25-11-09
Right now I'm using my mum's paypal account for selling things on my Ebay account. I'm 19 and would like to use my own Paypal account for my Ebay account because that means it would go to my account instead of my mums which is a pain.

I've looked through my Ebay settings and can't find anything to do with changing my Paypal account email. Am I just blind? Or is there an actual option on changing the email associated with your Ebay account.
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collecting monies from paypal if you dont have an account (1 replies) Report )
24-11-09
a purchase was made from us and paid via paypal, we do not have a paypal account and becuase we are fairly new we did not have the option to uncheck paypal as a means of payment, how do we now collect our money? having been the victim of internet fraud we no longer use any electronic banking methods what so ever.
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final value back (1 replies) Report )
24-11-09
can anyone please tell me whether i am eligible for getting the final value back if the buyer has bought an item from me and when he receives and says that the item was not as described though i described it but still i gave him full refund along with the postage....he dint open the dispute and ask for the refund ,he emailed me n i did it ....how do i get my final value for the item back..
Please help
Thanx a lot....
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Any glitches today? (4 replies) Report )
24-11-09
Hi, I have been trying to pay for something with paypal all day and as soon as I input my password the circular 'egg timer' comes on and won't let me go further, it does the same if I change payment method to personal chq
Also, clicking on size and colour ect in clothes on ebay doesn't work?
Thank you
Exasperated
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